This Privacy Policy describes how Alpha Software ("we," "our," or "us") collects, uses, and protects your information when you use our online OMR software and related services ("Service") available at omrsoftware.in.
1. Information We Collect
A. Personal Information
When you use our website or software, we may collect:
- Name
- Email address
- Mobile number
- Institution/Organization name
- Login credentials (username & password)
- Payment details (processed securely via third-party gateways)
B. Usage Data
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the platform
- OMR scan uploads and result data
This data helps us improve system performance and user experience.
2. How We Use Your Information
We use your information to:
- Provide and maintain the OMR software service
- Process registrations and payments
- Generate OMR results and analytics
- Improve software accuracy and performance
- Communicate updates, support, or issues
- Prevent fraud or misuse of the platform
We do not sell your personal data to third parties.
3. Data Storage & Security
- Your data is stored on secure cloud servers.
- We use encryption and industry-standard security measures.
- Access to your data is restricted to authorized personnel only.
- However, no online system is 100% secure, and we cannot guarantee absolute security.
4. OMR Data & Uploaded Files
- Any OMR sheets, scanned images, or result files uploaded to our platform remain your property.
- We may temporarily store data for processing and troubleshooting.
- You are responsible for maintaining backups of your data.
5. Third-Party Services
We may use third-party services for:
- Payment processing
- Cloud hosting
- Email notifications
These services have their own privacy policies, and we are not responsible for their practices.
6. Cookies
We use cookies to:
- Remember your login session
- Improve website performance
- Analyze user behavior
You may disable cookies in your browser, but some features may not work properly.
7. Payment & Refund Policy
- All payments made for OMR software usage are NON-REFUNDABLE.
- Once you purchase a plan, license, or subscription, no refund will be issued under any circumstances.
- You are responsible for reviewing features before making payment.
8. User Responsibilities
You agree that you will:
- Not misuse the platform
- Not upload illegal or harmful content
- Not attempt to hack or breach security
- Use the software only for lawful purposes
Violation may result in account termination.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the platform means acceptance of any changes.
10. Contact Us
If you have any questions about this Privacy Policy, contact: