Terms and Conditions

Last Updated: February 10, 2026

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These Terms and Conditions ("Terms") govern your use of the online OMR software and related services ("Service") operated by Alpha Software ("we," "our," or "us") available at omrsoftware.in.

By accessing or using our website and software, you agree to be bound by these Terms. If you do not agree, you must not use our Service.

1. Acceptance of Terms

By registering, purchasing, or using our OMR software, you confirm that you have read, understood, and agreed to these Terms in full.

2. Description of Service

Our platform provides:

  • Online OMR sheet scanning
  • Automated evaluation
  • Result generation and analytics
  • Report export (CSV, Excel, or PDF where applicable)

The service is delivered entirely online via web access.

3. User Registration

To use the Service, you must:

  • Provide accurate and complete information
  • Create a valid account
  • Keep your login credentials secure

You are solely responsible for all activity under your account.

4. License to Use Software

Upon payment, we grant you a limited, non-transferable, non-exclusive license to use the OMR software for your own institutional or personal evaluation purposes.

You may not:

  • Resell the software
  • Share login credentials
  • Reverse engineer or copy the system
  • Use the platform for illegal activities

Violation may lead to immediate account suspension or termination.

5. Data Ownership

  • You retain ownership of your uploaded OMR sheets, student data, and results.
  • We only process and store your data for service delivery and technical support.
  • You are responsible for maintaining your own backups.

6. Payments & Non-Refund Policy (Strict)

  • All payments made for OMR software access, plans, or subscriptions are NON-REFUNDABLE.
  • No refunds will be issued under any circumstances, including but not limited to:
    • Dissatisfaction with results
    • Technical issues on user's device
    • Change of mind after purchase
    • Misuse of the platform
  • You are advised to review features before making payment.

7. Service Availability

We strive to keep the platform operational at all times but do not guarantee uninterrupted service. We are not liable for downtime due to:

  • Server maintenance
  • Internet issues
  • Technical failures
  • Cyber incidents

8. Accuracy of Results

While we design our OMR system for high accuracy:

  • Minor discrepancies may occur due to poor-quality scans, lighting issues, or improper marking.
  • We do not guarantee 100% accuracy in every case.
  • Users must verify critical results manually when required.

9. Prohibited Activities

You agree not to:

  • Upload malicious files
  • Attempt to hack or bypass security
  • Use the service for fraudulent purposes
  • Violate any applicable laws

Any such activity may result in permanent ban.

10. Limitation of Liability

To the maximum extent permitted by law, Alpha Software shall not be liable for:

  • Loss of data
  • Financial loss
  • Incorrect evaluation
  • Business interruption
  • Indirect or consequential damages

Your sole remedy is to discontinue use of the Service.

11. Modification of Terms

We reserve the right to modify these Terms at any time. Continued use of the Service constitutes acceptance of updated Terms.

12. Termination

We may terminate or suspend your account if you:

  • Violate these Terms
  • Provide false information
  • Misuse the platform

No refunds will be provided upon termination.

13. Governing Law

These Terms shall be governed by the laws of India.

14. Contact Information

If you have questions regarding these Terms, contact:

Alpha Software

📞 +91 94086 31200

🌐 omrsoftware.in